Certificate in Advanced Information Communication Technology (Level 4)

IIT Student

Why consider a Certificate in Advanced Information Communication Technology

Every sector of business in the world today is computerized. Computing has also become part of everyday life and the fastest growing industry worldwide. There will always be a global need for technical and software support personnel to keep our computerized world up and running.

International businesses and educational institutions are placing greater emphasis than ever before on the need for individuals to possess, and effectively utilize, skills in ICT. The increasingly dynamic nature of today’s global employment market together with a heavy dependence on ICT within the business community has led to organizations seeking those who can easily transfer their knowledge between different contexts and software packages, and who can improve their skills through formal certification. The Certificate in Advanced ICT has been designed specifically to meet this need. Through a series of practical, self-contained modules, students will be able to quickly learn the main principles of ICT and how they can apply these to various, relevant contexts.

Key Topics that will be covered in the Professional Office Computing section of this course:

    Concepts of Information Technology, covers general information technology (IT), hardware, and software concepts. You need to be familiar with the main types of personal computer hardware and software, basic networking concepts, and the uses of computers in everyday life to pass this module. Legal, environmental, security, and health issues are included in the Module 1 material.
    Using the Computer and Managing Files, tests your ability to perform common tasks that are necessary no matter which applications you're using. It includes working with the desktop, icons, and windows; managing files; avoiding viruses; and sending things to your printer.
    Word Processing, tests basic word processing skills. You need to know how to create and save files, how to customize settings in your word processor, how to format text and documents, how to insert pictures and tables in a document, and how to print the results.
    Spreadsheets, covers basic spreadsheet concepts and uses. You'll be tested on creating and saving files, using formulas, formatting and copying data, working with charts and graphs, and checking and printing the final results.
    Databases, tests your ability to work with a desktop database application, such as Microsoft Access. The skills in this module include basic database concepts, working with tables and relationships, entering data through forms, retrieving data with queries and searches, and preparing reports on the contents of a database.
    Presentation, lets you demonstrate your competence at preparing presentations on your computer. You need to be able to create a presentation, add and format text and graphics, use various types of formatting, and insert organization charts and graphs. The module culminates with actually giving the presentation.
    Information and Communication, covers common parts of using the Internet and email. Topics include Web browsers; search engines; and sending, reading, and organizing your email.

Key topics that will be covered in Hardware & Software Support Technology

Topics covered in the course include motherboards, memory, processors, video, storage media and devices, printers, operating systems, networking, security, and more. Completing this course assures employers and computer owners that the Hardware & Software Technician has the requisite knowledge to build, upgrade, optimize, troubleshoot, and repair personal computer (PC) systems.

Key topics that will be covered in Network Support Technology

Network Theory, Communications Methods, Data Delivery, Media and Hardware, Network Implementations, Networking with TCP/IP & Services, Local Area Network (LAN) Infrastructure, Wide Area Network (WAN) Infrastructure, Security, Remote Networking, Disaster Recovery, Data Storage, Network Operating Systems & Troubleshooting

Who should attend?

  • This course is aimed at students interested in pursuing a career in information technology, specifically related to PC technology in a business environment where use of the PC is just as relevant as repairing of PC’s. This course offers excellent preparation for the International A+ and N+ examinations. Individuals wishing to enter the ICT industry
  • School Leavers
  • Business Professionals
  • Receptionists, Front Desk Offices, Secretaries and Personal Assistants
  • Small Business Owners and Entrepreneurs
  • Individuals
  • Students
  • Job Seekers

The future

It is recommended that students who successfully complete this course can supplement their studies in any of the following courses available at IIT: MBM, MCITP, MCTS and MCPD.


The student should have a good command of the English language. The student will have to supply proof of Grade 10 certificate or higher upon registration with a minimum of 23 points (all subjects included). Experience with computers would be to the advantage of the student.

As this course contains large amounts of class practical, lab work and assignments, a high-end personal laptop for use in class and off-campus is imperative. Specifications should be obtained from Head Trainer at IIT prior to class starting and student should be in possession of laptop within one week of class starting