Certificate in Professional Office Computing (Level 3)

Professional Office Computing

Why consider a Certificate in Professional Office Computing

All employers and a growing number of academic institutions are looking at computer literacy knowledge as a way to determine whether potential employees and students can function well in the modern computer-oriented world.

So this course is helping to meet the demand for qualified and knowledgeable people in the modern workplace. Administrative professionals are handling a wider variety of duties beyond strictly clerical roles. Today's administrative professionals often plans meetings and special events; works closely with vendors and suppliers; creates and gives presentations; interviews, orients, and supervises other staff; writes and edits documents; and more. This course will prepare the student for all of the varied tasks the student might encounter in a typical day at an office.

Certification can help students differentiate themselves in today's competitive job market, broaden their employment opportunities, and garner greater earning potential. Certification can also help students advance in their current jobs. Mastering more skills increases the student’s effectiveness and efficiency. Many employers consider certification when determining who to hire. Certification can be the difference in whether or not you get a job or get a better job.

About the course:

  • To promote and encourage computer literacy for all
  • To raise the level of knowledge about Information Technology (IT) and the level of competence in using personal computers and common computer applications for all citizens
  • To ensure computer users understand best practices and the advantages of using a personal computer
  • To increase the productivity of employees who need to use computers in their work
  • To provide a basic qualification which will allow all students, regardless of their background to be part of the Information Society

Key topics that will be covered in the Professional Office Computer section of this course

    Concepts of Information Technology, covers general information technology (IT), hardware, and software concepts. You need to be familiar with the main types of personal computer hardware and software, basic networking concepts, and the uses of computers in everyday life to pass this module. Legal, environmental, security, and health issues are included in the Module 1 material.
    Using the Computer and Managing Files, tests your ability to perform common tasks that are necessary no matter which applications you're using. It includes working with the desktop, icons, and windows; managing files; avoiding viruses; and sending things to your printer.
    Word Processing, tests basic word processing skills. You need to know how to create and save files, how to customize settings in your word processor, how to format text and documents, how to insert pictures and tables in a document, and how to print the results.
    Spreadsheets, covers basic spreadsheet concepts and uses. You'll be tested on creating and saving files, using formulas, formatting and copying data, working with charts and graphs, and checking and printing the final results.
    Databases, tests your ability to work with a desktop database application, such as Microsoft Access. The skills in this module include basic database concepts, working with tables and relationships, entering data through forms, retrieving data with queries and searches, and preparing reports on the contents of a database.
    Presentation, lets you demonstrate your competence at preparing presentations on your computer. You need to be able to create a presentation, add and format text and graphics, use various types of formatting, and insert organization charts and graphs. The module culminates with actually giving the presentation.
    Information and Communication, covers common parts of using the Internet and email. Topics include Web browsers; search engines; and sending, reading, and organizing your email.

Who should attend?

  • Business Professionals
  • Receptionists, Front Desk Offices, Secretaries and Personal Assistants
  • Small Business Owners and Entrepreneurs
  • Individuals
  • Students
  • Job Seekers

The future

It is recommended that students who successfully complete this course can supplement their studies in any of the following courses available at IIT: Hardware & Support Technician; Network Support Technician; MCSE, MCTS and MCPD. Alternatively venture into Marketing & Business Management or Visual Media & Desktop Publishing


The student should have a good command of the English language. The student will have to supply proof of Grade 10 certificate or higher upon registration with a minimum of 23 points (all subjects included). Experience with computers would be to the advantage of the student. As this course contains a large amount of practical, assignments and self-study, a personal laptop or PC for use at home is imperative.